Here you'll find a clear, plain-language explanation of how your personal information is collected, used, and protected on the kkfbd platform. We believe your privacy is a right, not a privilege.
Kkfbd (referred to as "we" or "the Platform") wants you to know through this Privacy Policy how your personal information is collected, why it is used, and how it is kept secure. By using the kkfbd website or app, you automatically agree to this Privacy Policy.
We take privacy seriously. Millions of members across Bangladesh trust us — and protecting that trust is our top priority. This policy is written in plain language so you always know exactly what happens with your information.
Core Commitment: kkfbd never sells your personal information or shares it with third parties without your consent.
This Privacy Policy applies to the kkfbd website, mobile app, and all digital services. It may be updated at any time, and members will be notified of any changes.
Kkfbd collects certain information to deliver its services. This falls into two categories — information you provide directly, and information collected automatically.
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At Registration | Account Verification & KYC |
| Mobile Number | At Registration | OTP Verification & Communication |
| Date of Birth | At Registration | Age Verification (18+) |
| NID / Birth Certificate | During KYC Verification | Identity Verification |
| Payment Information | During Deposits / Withdrawals | Transaction Processing |
| Address | During KYC Verification | Identity Verification |
kkfbd will never ask for your Mobile Pay, Nagad, or bank PIN/password. If anyone requests this information, report it to our support team immediately.
Kkfbd uses the information it collects strictly for defined purposes. Your data is never used for anything unrelated to your service.
Your consent and the legal requirements of service delivery are the foundation of how we use your data. You can opt out of marketing communications at any time.
Kkfbd uses internationally recognized technology to keep your data secure. Our security systems are continuously monitored and updated.
In the event of a data breach, kkfbd will notify affected members within 72 hours and take prompt remedial action.
Kkfbd's website and app use cookies — small text files stored on your device that help enhance your experience on the platform.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the Platform's functionality.
As a kkfbd member, you have important rights over your personal information. We respect and uphold those rights.
You can request a copy of the information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
If you close your account, you may request deletion of any data we are not legally required to retain.
In certain cases, you may request that the processing of your data be temporarily restricted.
You may request an export of your data in a portable format.
You can withdraw your consent to marketing communications at any time.
To exercise your rights, email us at support@kkfbd.app. We typically respond within 30 business days.
Kkfbd does not retain your data longer than necessary. Different types of data have their own defined retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | Identity Verification Requirements |
| Customer Support Chat | 2 Years | Service Improvement |
| Marketing Preferences | Until Consent Is Withdrawn | Consent-Based |
After the retention period, data is securely deleted or anonymized so that individuals can no longer be identified.
Kkfbd is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.
If a minor is found to have created an account and we are notified, that account will be closed immediately and all collected data will be deleted. Parents or guardians who suspect an underage account can report it to support@kkfbd.app.
Creating an account by misrepresenting a minor's age is a serious violation. If detected, all balances will be forfeited.
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please get in touch. Our data protection team is ready to assist you in English.
Every step we take is centered around protecting your information
Kkfbd's Privacy Policy is written in plain language — no complex legal jargon. You'll have no trouble understanding exactly what happens with your information.
Every transaction and personal detail you share is protected with industry-grade SSL encryption — completely out of reach from hackers.
Kkfbd never sells your personal information to third parties. Your data is used solely to serve you.
Opt out of marketing, request to view or delete your data — it's all in your hands. Make changes whenever you like.
Third-party experts regularly audit our systems. Any vulnerabilities found are patched immediately.
For any privacy-related questions, our English support team is always here to help. Expect fast, easy resolutions.
You've read kkfbd's Privacy Policy — go ahead and register with confidence. Your information is fully protected.